The automation audit: five processes every SME should have automated by now
Most small businesses are spending 15-20% of their team's time on work that software could handle. Here is how to find it.
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Thinking out loud.
Writing on AI automation, data engineering, software architecture, and the things we have learned building systems that have to work in the real world.
Articles
You do not need a data warehouse yet. Here is when you will.
Data infrastructure is one of the most over-engineered and most under-invested areas in growing companies. Here is how to think about it.
Reading your AWS bill like an engineer, not an accountant
Most cloud waste is architectural, not contractual. Here is where to look first.
The first five automations every SME should run
Five quick-win automations that save South Lanarkshire SMEs 5+ hours a week - no code, no IT team required. Quotes, invoices, leads, onboarding, and bookings.
Inbox automation for small teams: stop drowning in email
Five inbox automation patterns for 1-5 person teams. AI triage, reply drafts, CRM routing - most can be set up in an afternoon.
Killing spreadsheet chaos: from Excel sprawl to lightweight workflows
Five common spreadsheet workflows that should be automated. Job trackers, pipelines, timesheets, reporting - no IT budget required.
The South Lanarkshire SME AI starter playbook
A 90-day AI automation starter playbook for South Lanarkshire SMEs - from first audit to measurable ROI, with local support in Hamilton.
Agentic coding for small teams: what Claude Code and Codex actually do
Claude Code and Codex are not autocomplete with a bigger budget. Here is what they change for small engineering teams, where they earn their keep, and how to adopt them without burning trust.
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