Privacy policy

Introduction

Venntra Ltd ("we", "us", "our") is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect information when you use our website (venntra.co.uk) or contact us about our services.

Who we are

Venntra Ltd is registered in Scotland. Our contact email is [email protected].

What data we collect

When you contact us via our website contact form, we collect:

• Your name
• Your email address
• Your company name (if provided)
• The content of your message

We collect standard web analytics data including pages visited, time on site, and browser/device type via Cloudflare Web Analytics. This service is cookieless and does not collect personally identifiable information.

How we use your data

We use the information you provide to:

• Respond to your enquiry
• Communicate with you about potential or active projects

We do not use your data for marketing purposes without your explicit consent. We do not sell your data to third parties. Ever.

Cookies

This website does not use analytics or advertising cookies. Our analytics provider (Cloudflare Web Analytics) is cookieless by design.

The only cookie set on this site is a strictly necessary security cookie placed by Cloudflare Turnstile on the contact page. This cookie is used solely to detect automated bot submissions and cannot be used to identify or track you. No consent is required for strictly necessary cookies under UK PECR.

Data retention

We retain contact enquiry data for up to two years from the date of last contact. You can request deletion of your data at any time by emailing [email protected].

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing

To exercise any of these rights, email [email protected].

Third-party processors

We use the following third-party services that may process personal data on our behalf:

• Web3Forms - processes contact form submissions. Data submitted via our contact form is transmitted to Web3Forms to deliver form responses to us.
• Cloudflare - provides hosting, DDoS protection, and web analytics. Cloudflare processes request metadata (including IP addresses) as part of delivering and securing this website.
• Cloudflare Turnstile - provides bot protection on our contact form. Turnstile processes browser signals to distinguish human visitors from automated bots. No personal data is retained after the challenge is complete.
• Google Fonts - we load fonts from Google's servers (fonts.googleapis.com). When your browser requests a font, Google receives your IP address and browser user-agent as standard HTTP metadata. No cookies are set by this request. Google's privacy policy applies: policies.google.com/privacy.

Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page reflects when it was last updated.

Contact

For any questions about this privacy policy or how we handle your data, contact us at [email protected].